DOWNLOAD SITE MAP

Take a look at the site map for Download 2010. Decided where you’re gonna pitch yer tent?

Click the image to see an interactive version, complete with funky pop-up buttons and more! 

OPENING TIMES

Car Park

Wednesday 9th June @ 9am to Monday 14th June when the last customer leaves!

Main Arena

Friday 11 June, 2:00pm
Saturday 12 June, 10:00am
Sunday 13 June, 10:00am

The music will start an hour after doors open and end at approximately 22:45 each day.

Standard Campsite Opens: Wednesday 9th June, 12:00pm (midday)
Closes: Monday 14th June, 12:00pm (midday)

RIP Park Farm Campsite Opens: Wednesday 9th June, 12:00pm (midday)
Closes: Monday 14th June, 12:00pm (midday)

Main Campsite Box Office

Wednesday 9th June 10am - midnight
Thursday 10th June 8am - midnight
Friday 11th June 8am – midnight
Saturday 12th June 8am – midnight
Sunday 13th June 8am – 9pm

West Campsite Box Office

Wednesday 9th June 10am - midnight
Thursday 10th June 8am - midnight
Friday 11th June 8am – midnight
Saturday 12th June Closed
Sunday 13th June Closed

Day Tickets Box Office

Friday 11th June Midday – 9pm
Saturday 12th June 9am – 9pm
Sunday 13th June 9am – 9pm

AGE RESTRICTIONS

All Children must be in possession of a valid ticket.

We do not recommend you bring small children with you to Download. Children under 16 years old must be accompanied by a parent or guardian (18 or over) at all times.

Kids aged 12 or under will be eligible for concession rate tickets for Download 2010. These will ONLY be available on the day from the on-site Box Office but don't worry about them selling out as there will be unlimited availability:

Weekend Arena - £75
3 Night Camping - £10
5 Night Camping - £15

Don't take any chances - bring proof of age.

N.B. These restrictions include the RIP Park Farm Campsite though concession rates are not available for the RIP packages.


PROOF OF AGE

If you are lucky enough to look under 21, it may be that we ask you to prove your age when entering the festival (under 16's must be accompanied by a parent or guardian) or when attempting to buy alcohol (The law of the land still applies in the festival grounds!). 

Please don't be offended by this request, in fact take it as a compliment!

The ONLY accepted proof of age documents are:

1) Passport (Not a photocopy, must be valid)
2) Photocard Driving License (inc. provisional)
3) Proof Of Age Card - The card must be part of the PASS scheme and carry their hologram.
4) Northern Ireland Electoral Identity Card

You will only need to present your ID once at the festival, after which you will be issued with a wristband confirming your age. Further details on where and how to do this will be available here very soon. 

Once you've shown your ID, we recommend you store it in our secure lockers that are available as a supplemental item when booking your tickets or on the tickets page if you've already got your tickets.

If you would prefer to bring a Proof Of Age Card but don't yet have one, click here for details on how to apply for one. We recommend you start the process of ordering your card very soon to ensure you are prepared for the festival.

LOCKER INFO

Lockers are now only available via Lockerhouse direct HERE

Lockers are available for your small valuables (phones, cameras, wallets). Campsite lockers are equipped with a 12v cigarette lighter style power socket for you to plug your in-car charger for your phone, iPod, camera etc in to. Should you not have a 12v charger, most phone chargers are available to purchase from £5 on www.lockerhouse.co.uk or on-site, subject to availability.

You will get to keep a souvenir branded padlock after the event too! Book now, and be sure to keep your stuff safe all weekend.

Your locker will be available to you 24 hrs a day and they will be security managed, lockers will be open from Wednesday ‘til Monday. CCTV is also fitted for added security of your belongings. Please note, campsite lockers are approximately 25cm wide x 15.5cm deep x 10cm high - so they are the right size for small valuables (mobiles, wallets, cameras).

N.B. Customers who are camping will only have access to the lockers situated in the campsite area. Your ticket will not be transferrable to the lockers in the arena as these are exclusively for day ticket holders.

Customers who have booked a locker will be issued an electronic email voucher from Lockerhouse 7 days prior to the festival. This will enable you to register swiftly at the Lockerhouse Box Office which you will find adjacent to the lockers on site.

Lockers will only be available online until 18:00 on Wednesday 02 June 2010. Should you wish to make a purchase after this time, there will be limited availability onsite.

Lockers are now available to Weekend Arena Only and Day ticket holders. These are available to prebook for £6.00 a day via the links below:

Friday Locker

Saturday Locker

Sunday Locker

WHAT TO BRING

BRING

A hat, sunscreen, sunglasses, rainwear, woolly jumper / fleece,– your ticket!

Bring enough cash for the weekend, and/or a cash card (keep it safe!) - We have many cash machines onsite accepting all UK debit and credit  cards, International Visa cards and LINK cards. We also have trained engineers onsite to manage these machines - please ask them for assistance if required. A fee will be charged to use the machines (Price TBC)

Tent – if your camping at Download this year, be kind to the environment and get your hands on a Limited Edition fully recyclable tent – Click Here to order yours now.

We have many cash machines onsite accepting all UK debit and credit cards, International Visa cards and LINK cards. We also have trained engineers onsite to manage these machines - please ask them for assistance if required.

Bring ID if you look under 16 in order to be admitted to the festival.  You will also need ID if you want to buy alcohol and look 21 or under.

Plus, tell your friends of any allergies you have.

Check out the latest weather update before you leave for Donington.

DO NOT BRING

Offensive weapons or anything that may be considered offensive, even if you're planning to use it for camping ( it won't be allowed in )

This includes: ANY glass containers, ANY pets, Laser pens ( they are dangerous and may result in eviction without refund )

Standard compact cameras will be permitted, though you will not be able to take in a professional camera (One with interchangeable lenses), or one that looks professional. Video cameras are not permitted on site.

Flags on poles are not permitted in the arena in 2010. You can take them in to the campsites however.

In the main campsites, you will not be permitted to bring in gas canisters or petrol fuelled cookers. Anyone found in possession of a gas cylinder or petrol may be asked to leave.

The recommended cooking stoves are any solid fuel type such as:

Disposable BBQ’s
Hexi Stove with solid fuel block

Gas cylinders will be permitted in the Campervan Site, providing they are professionally installed and certificated in a caravan/campervan.

Gas cylinders will be permitted in the RIP campsite and Disabled Access campsites as these areas are much easier to ensure responsible usage.

Petrol fuelled cookers and generators will not be permitted in any campsite.

CAMPSITE FACILITIES

FOOD AND DRINK

Food from around the world, from fish‘n’chips to stir-fried chicken to tofu-burgers – there will be plenty on stalls on site, catering to a wide variety of tastes! Soft Drinks and Beer will be available all day and the bars in the campsite entertainment zone will be open until well after the main show finishes.

You can bring your own alcohol with you if you are camping, though it will not be permitted in the music arena. Remember, no glass bottles are allowed anywhere on site, but cans of drink are fine in the campsite only. You will only be permitted to take in soft drinks in to the arena and these must be in plastic bottles no bigger than 500ml. Food can be taken in to the arena, though not in a glass container.

Should you have dietary requirements that mean you need to bring medicine or your own food or drink (outside of the above guidelines) in to the arena, please ensure you take with you a doctors note to show to the stewards. Any question on this, please drop us an email to info@downloadfestival.co.uk

There will be full festival markets dotted all over the site providing all kinds of things that you will need to survive the three or four days you intend to stay with us. Market stalls include clothes, jewellery, massages, piercing & tattoos, organic foods, souvenirs, merchandise, chairs, and loads of other stuff.

If you want to run a market or food stall at Download, please email festival.retail@livenation.co.uk


LITTER

It takes us a whole week to clear the Donington of all the litter left. Litter bins and skips will be provided for your use around the site, try and make your weekend environment better and use them! 

SAFETY & SECURITY

ALWAYS...
• Know where your nearest emergency exits are
• Follow the instructions of Security Personnel, Police or other officials
• Move away promptly from any danger
• Notify a Steward, Police or Official if you see any any antisocial behaviour
• Move to where there is more space, should a crowd surge occur
• Ask for help if you need it and help others, especially if someone falls
• Stay calm (if you are distressed, ask to be taken to the Welfare Tent)

Once on site it is important to plan your day. Obviously the priority is making sure you get to see the acts that mean the most to you – come back to the festival website a few days before the show and all band times will be listed so you can plan in advance.

Don’t forget some other basics though – If you are with friends & are camping together or travelling home together - arrange a place & time to meet up at the end of the night.

Large crowds, a long day & hot weather in combination will tire you out. Make sure you pace yourself, drink plenty of water, eat some food that will give you some energy & minimize sun exposure.


CRIME PREVENTION

The police in Leicestershire want visitors to this year’s Download Music Festival to have a safe, happy and crime free time.

Following its success last year, the police have re launched their text messaging and email service aimed at gathering information before, during and after the event.  If you have any information that might help prevent crime during the Festival then please use the text or email service.

You can text ‘police’ followed by your message to 86688 or email downloadfestival.intel@leicestershire.pnn.police.uk

Steps to a safe and happy Download

• Use the on-site lockers for your personal belongings; don’t leave anything in your tent when you are not in it.  You can either book a locker in advance through your ticket provider or buy one when you arrive for £5.

• If you can’t take your valuables with you when you leave the tent, leave them at home.

• Put money, tickets, credit cards and mobile phones in a zipped pocket or use a money belt.

• Do not bring large sums of cash. Only bring what you need and keep it on you at all times.

• Postcode the property you do bring to Download so that it is identifiable.

• If you arrive by car, don’t leave anything on display in your vehicle including sat navs, car stereos, CDs or mobile phones.  Don’t put items in your glove box or the boot, this is the first place a thief will look.  Take everything with you or leave it at home.

Security staff and police officers will be patrolling both the camp sites and the car parks and each campsite will have a ‘hub’ with a ‘hub’ manager where people can go to report problems.  The mobile police station will be on the site which will be used as a reporting centre if anyone needs to report a crime.  Community volunteers will also be working on the site giving out crime prevention leaflets and post coding your property if visitors have forgotten to do it before they arrive.


CROWD CONTROL

Security will have discretionary powers to restrict crowd numbers plus people who are too small or young, intoxicated, aggressive or possibly drug affected, incapacitated, in a wheelchair or on crutches.

Crowd surfing and moshing are dangerous to yourself and others and may result in eviction without a refund, so don’t do it.

Please consider others as well as your own safety, especially in front of stages. If someone falls down or is in distress please help them if you can or let the Stewards or Medical team know so we can help. It's meant to be a fun day, let's make sure it is.


DRUG & ALCOHOL ACTION TEAM

The police and the Leicestershire Drug and Alcohol Action Team (DAAT) are using cutting edge technology to get crime prevention and sensible drinking messages through to people at this year’s Download music festival.

Workers from the Drug Intervention Programme will be walking around Donington Park using four portable Bluetooth boxes, each with the capability of sending quick-fire messages to mobile phones within a 25m radius. They will be working in a shift pattern from 10am until 2am on each day of the festival.

People with Bluetooth enabled mobiles will receive a note asking them if they want to receive a message.

If they accept, they will be sent the animated message, which will contain information on a range of topics, including crime prevention and advice on alcohol and drug use.  As the messages are sent using Bluetooth technology and not SMS, they will cost nothing for phone uses to receive.

Nick Jones, an Alcohol Strategy Officer with Leicestershire Drug and Alcohol Action Team, said; "All partners involved believe the use of Bluetooth technology is a really exciting opportunity to get key personal safety, as well as drug and alcohol harm reduction messages, to the revellers throughout the duration of the festival. The messages will be quirky; they will raise a laugh in the spirit of the festival, but will also contain some useful tips to ensure that festival goers have a perfect Download."

There will also be team of Drug and Alcohol Advice workers on site to provide specialist advice on substance misuse and harm reduction to anyone who requires support during the event.


ILLEGAL DRUGS

Drugs, hard or soft, are no more legal at festivals than they are anywhere else ­ the same penalties and risks apply. Festivals and large crowds can be disorientating experiences ­ this is definitely not the place to start experimenting. And remember, there are film crews, security staff and police throughout the site and surrounding area ­ its not exactly secluded!

After all this however, don't be afraid to tell medical staff or stewards if something is going wrong. - There will also be team of Drug and Alcohol Advice workers on site to provide specialist advice on substance misuse and harm reduction to anyone who requires support during the event.

For more information about staying safe from drugs and alcohol related problems at Download, Click Here to visit our advice page, which has been put together by our friends from drugs advisor FRANK.


DRINK RESPONSIBLY

The police and the Leicestershire Drug and Alcohol Action Team (DAAT) are using cutting edge technology to get crime prevention and sensible drinking messages through to people at this year’s Download music festival.

Workers from the Drug Intervention Programme will be walking around Donington Park using four portable Bluetooth boxes, each with the capability of sending quick-fire messages to mobile phones within a 25m radius. They will be working in a shift pattern from 10am until 2am on each day of the festival.

People with Bluetooth enabled mobiles will receive a note asking them if they want to receive a message.

If they accept, they will be sent the animated message, which will contain information on a range of topics, including crime prevention and advice on alcohol and drug use.  As the messages are sent using Bluetooth technology and not SMS, they will cost nothing for phone uses to receive.

Nick Jones, an Alcohol Strategy Officer with Leicestershire Drug and Alcohol Action Team, said; "All partners involved believe the use of Bluetooth technology is a really exciting opportunity to get key personal safety, as well as drug and alcohol harm reduction messages, to the revellers throughout the duration of the festival. The messages will be quirky; they will raise a laugh in the spirit of the festival, but will also contain some useful tips to ensure that festival goers have a perfect Download."

There will also be team of Drug and Alcohol Advice workers on site to provide specialist advice on substance misuse and harm reduction to anyone who requires support during the event.

CROWD MANAGEMENT AND SECURITY

NEIGHBOURS

We have very welcoming neighbours at Donington, amongst some beautiful farmland; however, we are in the countryside, be careful and keep noise to a minimum when leaving the festival area.

We want to come back next year, so anyone found on private property, pitching their tent or making what seems like a crafty shortcut, will be dealt with by the authorities and you won't get any sympathy from us! Use our campsite and our car parks that way, you won't have your car impounded or tent removed!

LOST PROPERTY

Lost property counters are located in the main arena and campsite, along with other welfare services. If you should lose or find any articles during the event, the staff here will be able to help. 

After the event, please contact Ministry Of Welfare - mowlostproperty@hotmail.com - to see whether your belongings have turned up or been handed in.

CONTACT US

Should you have any questions about the festival that are not answered here, please email info@downloadfestival.co.uk


BAND SUBMISSIONS

We are not accepting band submissions for this event. Please do not send through any submissions as they will be deleted.


MEDIA ENQUIRIES

For all print and online press enquiries, please email: alex.darling@ldcommunications.co.uk

For all Radio & TV enquiries, please email: scott@screampromotions.co.uk


FESTIVAL STALLS

If you want to run a market or food stall at Download, please email festival.retail@livenation.co.uk