Car Park
We know you're gonna be eager to get in so we're opening the carpark on Wednesday 12th June 2013 @ 9am to Monday 17th June 2013 when the last customer leaves!
Main Arena
Friday 14th June - Midday
Saturday 15th June - 10am
Sunday 16th June - 10am
The music will start an hour after doors open and end at approximately 22:30 each day.
Standard/Family Campsites Open: Wednesday 12th June, 12:00pm (midday)
Closes: Monday 17th June, 12:00pm (midday)
RIP Park Farm Campsite Opens: Wednesday 12th June, 12:00pm (midday)
Closes: Monday 17th June, 12:00pm (midday)
Campsite Box Office (Coppice Tower)
Wednesday 12th June 10am - midnight
Thursday 13th June 8am - midnight
Friday 14th June 8am – 11pm
Saturday 15th June 8am – 11pm
Sunday 16th June 8am – 6pm
Day Tickets Box Office (Paddock Crossroads)
Wednesday 12th June - Closed
Thursday 13th June - Closed
Friday 14th June 10am – 9pm
Saturday 15th June 9am – 9pm
Sunday 16th June 9am – 9pm
ALL TIMES ARE SUBJECT TO CHANGE
We do not recommend you bring kids with you to Download.
Children under 5 (Aged 4 or below) are NOT permitted at Download 2013. Children under 16 years old must be accompanied by a parent or guardian (18 or over) at all times.
Kids aged 12 or under will be eligible for concession rate tickets for Download 2013. These will ONLY be available on the day from the on-site Box Office but don't worry about them selling out as there will be unlimited availability. Customers are required to bring ID for the child, who must also be in attendance when making the purchase.
Weekend Arena only: £80
Weekend Arena with 3 Night (Family) Camping: £90
Weekend Arena with 5 Night (Family) Camping: £95
Day tickets: £30
N.B. These restrictions include the RIP Park Farm Campsite though concession rates are not available for the RIP packages.
If you are lucky enough to look under 21, it may be that we ask you to prove your age when entering the festival (under 16's must be accompanied by a parent or guardian) or when attempting to buy alcohol (The law of the land still applies in the festival grounds!).
Please don't be offended by this request, in fact take it as a compliment!
The ONLY accepted proof of age documents are:
1) Passport (Not a photocopy, must be valid)
2) Photocard Driving License (inc. provisional)
3) Proof Of Age Card - The card must be part of the PASS scheme and carry their hologram.
4) Birth Certificate (Not accepted for purchasing alcohol , cannot be a photocopy)
5) Northern Ireland Electoral Identity Card
You will only need to present your ID once at the festival, after which you will be issued with a wristband confirming your age. Further details on where and how to do this will be available here very soon.
Once you've shown your ID, we recommend you store it in our secure lockers that are available as a supplemental item when booking your tickets or on the tickets page if you've already got your tickets.
If you would prefer to bring a Proof Of Age Card but don't yet have one, click here for details on how to apply for one. We recommend you start the process of ordering your card very soon to ensure you are prepared for the festival.
BRING
A hat, sunscreen, sunglasses, rainwear, woolly jumper / fleece and of course YOUR TICKET!
Bring enough cash for the weekend, and/or a cash card (keep it safe!) - We have many cash machines onsite, all which accept all UK debit cards - some of the machines will also accept all International & credit cards. We also have trained engineers onsite to manage these machines - please ask them for assistance if required. A £2.50 fee will be charged to use the machines.
Bring ID if you look under 16 in order to be admitted to the festival. You will also need ID if you want to buy alcohol and look 21 or under.
Medication - If you need to bring medication with you, we recommend bringing a doctors note or a prescription for it if it is not easily recognisable.
Plus, tell your friends of any allergies you have.
Check out the latest weather update before you leave for Donington.
DO NOT BRING
Offensive weapons or anything that may be considered offensive, even if you're planning to use it for camping (it won't be allowed in)
This includes: ANY glass containers, ANY pets, Laser pens (they are dangerous and may result in eviction without refund)
Standard compact cameras will be permitted, though you will not be able to take in a camera with a lens longer than 6 inches. Video cameras are not permitted on site.
Chinese lanterns are not permitted anywhere on the festival site.
Flags on poles are not permitted in the arena. You can take them in to the campsites however.
Pushchairs and buggies are not permitted anywhere on the festival site.
In the main campsites, you will not be permitted to bring in gas canisters or petrol fuelled cookers. Anyone found in possession of a gas cylinder or petrol may be asked to leave.
The recommended cooking stoves are any solid fuel type such as:
Disposable BBQ’s
Hexi Stove with solid fuel block
Gas cylinders will be permitted in the Campervan Site, providing they are professionally installed and certificated in a caravan/campervan.
Gas cylinders will be permitted in the RIP campsite as this area is much easier to ensure responsible usage.
Petrol fuelled cookers and generators will not be permitted in any campsite.
Food from around the world, from fish‘n’chips to stir-fried chicken to tofu-burgers – there will be plenty on stalls on site, catering to a wide variety of tastes! Soft Drinks and Beer will be available all day and the bars in the campsite entertainment zone will be open until well after the main show finishes.
You can bring your own alcohol with you if you are camping, though it will not be permitted in the music arena. Remember, no glass bottles are allowed anywhere on site, but cans of drink are fine in the campsite only. You will only be permitted to take in soft drinks in to the arena and these must be in plastic bottles no bigger than 500ml. Food can be taken in to the arena, though not in a glass container.
Should you have dietary requirements that mean you need to bring medicine or your own food or drink (outside of the above guidelines) in to the arena, please ensure you take with you a doctors note to show to the stewards. Any question on this, please drop us an email to info@downloadfestival.co.uk
There will be full festival markets dotted all over the site providing all kinds of things that you will need to survive the three or four days you intend to stay with us. Market stalls include clothes, jewellery, massages, piercing & tattoos, organic foods, souvenirs, merchandise, chairs, and loads of other stuff.
FESTIVAL STALLS
We do not accept applications for stalls at the festival. Please do not send in applications as they will not be responded to.
LITTER
It takes us a whole week to clear the Donington of all the litter left. Litter bins and skips will be provided for your use around the site, try and make your weekend environment better and use them!
We'll provide the grass on which you can camp your tent, but you need to bring everything else with you to set up your temporary home. Hopefully you'll feel nice and safe, particularly as we have a 3.4m 'steel shield' surrounding the entire campsite! The security team are nice and friendly too, unless you misbehave of course!
There will be toilets, showers and water available to all, but that's pretty much it.
Check out the Festival Survival Guide written by Pete 'Apache' Matthews, a member of our Download Festival Forum, for some great advice on preparing yourself for your festival experience. There's even a bit in there for worried parents! Much kudos to Apache for this amazing piece of literature!
Should you have any questions about the festival that are not answered here, please email info@downloadfestival.co.uk
For RIP enquiries, please email livenationexperience@livenation.co.uk
BAND SUBMISSIONS
We are not accepting band submissions for this event. Please do not send through any submissions as they will be deleted.
MEDIA ENQUIRIES
For all press/media enquiries, please email:info@ldcommunications.co.uk
FESTIVAL STALLS
We do not accept applications for stalls at the festival. Please do not send in applications as they will not be responded to.
Campsite Information Points.
This year we’re trying more than ever to connect with the people who count most (that’s you guys!) To assist with this we have introduced Campsite Information Points to make your stay on site as enjoyable and safe as possible.
Every campsite at Download 2013 will have a Campsite Information Point – we’ve called them the Dog Houses! You’ll see them painted brightly with their colour co-ordinated gazebos and benches close by. These are communal areas so stop for a chat and discus the high, lows and in betweens of your time on site.
We are manning these points with non uniformed volunteers who are doing this for the love of the music, the event and their fellow revellers. Please assist them in any way possible and do not be scared to ask them any questions relating to the event – they have loads of info and if they don’t know the answer they have a radio to ask those who will.
These are Download’s first line in campsite welfare and customer services – if you are lost, unwell, cold, wet, having trouble with neighbours, come and see us and we will see if we can help you out. Be warned we can’t solve all problems – we are not marriage counsellors!
The staff at these points can also contact any of the on-site services. This could be first aid, security, police, site crew, fire service, etc. Please do not suffer in silence – if we don’t know about something, we can’t help – allows us to make your life on site a little easier.
Please don’t view these areas as places to give negative feedback only as we also need to know what made your weekend the best ever so we can try and expand on these experiences for future years. We need your feedback to improve Download and keep it the big ticket in the UK when it comes to rock festivals.
If interested in becoming part of our team in 2013 or beyond go to www.festaff.co.uk